ordering with us



order online

browse our catalog online at florahenri.com and click add to bag

to purchase our products online using our secure server.


sign up for mailing/emailings

receive our eco friendly, paperless email blasts highlighting new products

and promotional events. click here to join our mailing list.


contact flora and henri by phone or email

we will be happy to help you place an order by phone during our regular

business hours: monday through friday 9:00am to 5:00pm pacific time. or 

leave us a message at your convenience: 888 749 9698.


or you can email us at info@florahenri.com


visiting us in person

At this time we currently do not have a storefront open for customer to shop in person.  You can place

orders online or by phone only.



orders are processed in 1-2 business days and shipped out in 1-2 buisness days once processed.

delivery time depends on shipping method selected.  express orders (overnight and three day)

 placed before 1pm PST will ship out same day unless placed over the weekend, these orders

will ship out monday.  Express orders placed after 1pm PST will ship out the following day, unless

placed friday, then it will ship monday.  

*express orders do not delivery on Saturday or Sunday*

We do not ship ground or Express orders over the weekend so please select your

shipping method accordingly.  shipping charges will depend on total

weight and destination of the shipment.


it may happen that the items you request are not yet available in our store.

we're happy to take down your order and notify you as soon as it arrives.

generally, a salesperson will be able to provide expected delivery dates for

these items.


* please understand, flora and henri is a boutique retailer. while we make

every effort possible to maintain a robust inventory for online purchases at

our warehouse, sometimes we may not have the item you're looking for. we

will always do our best to offer you an alternative size or selection.


returns and exchanges

non-sale merchandise may be returned for a full refund within 21 days of purchase.

after the 21 days non-sale merchandise may be returned for exchanges or store credit

only. all sales are final after 60 days from date of purchase. no refunds on sale

merchandise; exchanges or store credit only for 60 days from date of purchase. all

returned merchandise must be in saleable condition. any worn, washed, or damaged

items may not be returned. if you are returning merchandise, you are responsible

for the cost of shipping to us. shipping charges are non-refundable. please note

 shipping fees will apply for replacement merchandise


returning merchandise

1. please ensure that your return complies with the flora and henri exchange and return policy.

2. place items you would like to return in a suitable shipping box.

3. enclose a copy of the original invoice.

4. please include a note with instructions that requests either a return or an exchange.

5. send your return box to the following warehouse address:

     flora and henri RETURNS

     217 Pine St


     seattle, wa 98101