Orders, Returns & Refund Policy
Orders, Returns & Refund Policy
Welcome, we are so glad to have you on the flora and henri website where we offer exceptional customer experience and our boutique services. As with either of our exquisite light filled concept shops, our online experience is marked with thoughtfulness and beauty at every click! Take your time, have a cup of tea, and scroll through our hand-picked selection of sought after beauty for women, children, home and the most gorgeous gifts for every occasion.
If you need any assistance, rest assured there will be remarkably talented, over-qualified, professional staff ready to help! Once you’ve completed your online purchase, you can expect your order to be wrapped in a truly lovely package and on it’s way to you in the very next post.
Please enjoy your visit today, and if you have any questions or wish to speak with us directly, please call or email now. Please note: there are no robot messages or wait times!
www.florahenri.com
888-749-9698
info@florahenri.com
*please read our privacy policy here.
The many wonders you will encounter on our website are also available in our two concept shops; one in the historic Pioneer Square neighborhood of Seattle WA and the other in The Marin Country mart of Larkspur CA just over the Golden Gate Bridge from San Francisco (or jump on the ferry from the Ferry Building and we are right there!)
Salute,
-the flora and henri team
Returns and ExchangesAll returned merchandise must be in new, unworn condition with all original tags attached. Any items that are worn, washed, damaged, or missing original tags may not be returned or exchanged. Items purchased in store: If purchased in store your return or exchange must be made within 7 days of the original purchase date. We honor a full refund for any items sold at full price. Returns on any items sold at sale prices will be honored with store credit only. Items reduced 50% and more are final sale. Returns and exchanges may be made at the location where the item was purchased. All in store purchases are final after 7 days from original purchase date. Items purchased online: If purchased online we offer a 21 day window to make your return or exchange. This window accommodates for shipping times. Customers are responsible for the cost of return shipping and any additional shipping of an exchange item. We honor a full refund for any items sold at full price. Returns of any items sold at sale prices will be honored with store credit only. Items reduced 50% and more are final sale. All online purchases are final after 21 days from the original purchase. To return an item purchased online, please send your return to: Flora and Henri attn: RETURNS 401 first avenue south seattle, wa 98104 |